TERMS & CONDITIONS

Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the Port Prosperity Academy (“PPA”, “we”, “our”, “us”) website, learning platform, tutoring services, and all related products. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, you must discontinue use of our services immediately.

1. Definitions

• “Student” refers to any individual receiving tutoring or academic support through PPA. • “Parent/Guardian” refers to the individual responsible for the student’s enrollment, payments, and communication. • “Tutor” refers to any instructor engaged by PPA to deliver educational services. • “User” refers to any visitor, student, parent, or tutor accessing our website or services. • “Services” refers to tutoring, academic support, assessments, digital content, and all related offerings provided by PPA.

2. Eligibility

To use PPA services, students under the age of 18 must have consent from a parent or legal guardian. Parents/guardians are responsible for ensuring that all information provided during registration is accurate and complete. Tutors must meet PPA’s qualification standards and agree to all contractual and confidentiality requirements before delivering services.

3. Use of Website and Platform

Users may access the PPA website for personal, educational, and noncommercial purposes only. You agree not to engage in any activity that disrupts website functionality, compromises security, or violates applicable laws. You may not copy, reproduce, distribute, or modify any content on the website without prior written permission from PPA.

4. Enrollment and Registration

Parents/guardians must complete the registration process before a student can begin tutoring. This includes providing accurate personal information, selecting a tutoring plan, and agreeing to payment terms. PPA reserves the right to accept or decline enrollment at its discretion.

5. Tutoring Services

PPA provides tutoring services through qualified tutors who deliver instruction based on the student’s academic needs. While PPA strives to ensure highquality instruction, we do not guarantee specific academic outcomes, grades, or performance improvements. Tutoring sessions may be delivered online or through other approved channels. PPA may modify session formats, schedules, or tutor assignments when necessary to maintain service quality.

6. Payment Terms

All fees must be paid in accordance with the selected tutoring plan. Payments are processed through secure thirdparty payment providers. PPA does not store full credit card details. Fees are nonrefundable except where required by law or where PPA explicitly offers a refund policy. Missed sessions, late cancellations, or student absences may be charged according to PPA’s cancellation policy. PPA reserves the right to suspend services for accounts with outstanding balances.

7. Session Scheduling and Cancellations

Parents/guardians are responsible for scheduling sessions through the PPA platform or designated communication channels. Cancellations must be made within the timeframe specified in PPA’s cancellation policy. Repeated cancellations or noshows may result in forfeited sessions or additional fees. PPA may reschedule sessions due to tutor availability, emergencies, or operational requirements.

8. Tutor Conduct and Responsibilities

Tutors are required to maintain professionalism, confidentiality, and ethical conduct at all times. They must adhere to PPA’s instructional guidelines and datahandling policies. PPA reserves the right to remove or reassign tutors at its discretion.

9. Student Conduct

Students are expected to behave respectfully during tutoring sessions. Disruptive behavior, misuse of the platform, or violation of PPA policies may result in suspension or termination of services. Parents/guardians are responsible for ensuring that students comply with these expectations.

10. Intellectual Property

All content provided by PPA—including lesson materials, assessments, videos, graphics, and website content—is the intellectual property of Port Prosperity Academy. Users may not reproduce, distribute, or modify any content without written permission. Tutors may not use PPA materials outside the scope of their engagement.

11. Privacy and Data Protection

PPA collects and processes personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in that policy. PPA implements security measures to protect personal data but cannot guarantee absolute security due to the nature of online systems.

12. ThirdParty Services

Our website may contain links to thirdparty websites or services. PPA is not responsible for the content, policies, or practices of external sites. Users should review thirdparty terms before engaging with those services.

13. Limitation of Liability

PPA provides services on an “asis” and “asavailable” basis. To the fullest extent permitted by law, PPA is not liable for: • indirect, incidental, or consequential damages • academic outcomes or performance results • interruptions caused by technical issues, internet failures, or thirdparty service providers • unauthorized access to user accounts due to user negligence Parents/guardians accept responsibility for supervising student use of online tools and ensuring safe digital practices.

14. Indemnification

Users agree to indemnify and hold harmless Port Prosperity Academy, its staff, tutors, and affiliates from any claims, damages, losses, or liabilities arising from misuse of the website or services, violation of these Terms, or breach of applicable laws.

15. Service Modifications

PPA may modify, suspend, or discontinue any part of its services at any time. We will provide reasonable notice when changes significantly affect users.

16. Termination of Services

PPA may terminate or suspend access to services for violations of these Terms, nonpayment, misconduct, or misuse of the platform. Users may also discontinue services by providing written notice, subject to applicable payment obligations.

17. Governing Law

These Terms are governed by the laws of the jurisdiction in which Port Prosperity Academy operates. Any disputes arising from these Terms shall be resolved through the appropriate legal channels in that jurisdiction.

18. Changes to Terms

PPA may update these Terms periodically. Updated versions will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the updated Terms.

19. Contact Information

For questions or concerns regarding these Terms, please contact: Port Prosperity Academy (PPA) Email: portprosperityacademy@gmail.com Website: www.portprosperityacademy.org